Lid Locked After Power Loss: Before Replacing W11371714
A lid remaining locked after a power interruption does not, by itself, establish that W11371714 has failed. The washer's state, water level and model-specific recovery procedure must be considered before forcing access or ordering a latch.
Preserve the current state
Note whether the interruption happened during fill, wash, drain or spin. Record any visible indicator or error text after power returns. If the machine contains water or the tub may still be moving, keep people away from the lid and follow the appliance's instructions.
Do not pry the lid, remove the striker or repeatedly pull against the lock. Breaking the lid hardware can turn a recovery problem into an additional repair.
Use the exact model's instructions
Find the owner's manual for the complete washer or laundry-center model. Use only its documented cancel, drain or release procedure. Generic online reset times and button sequences are not reliable across washer platforms.
If a safe release method is not documented or does not work, arrange service. Access behind panels must be performed with power isolated and with any water or moving-part hazards addressed.
Diagnose after safe recovery
Once the appliance is safely accessible, have the cause of the lock condition evaluated. A latch assembly may be required, but wiring, a control response or another cycle fault can also need attention. Record what the technician found before selecting the replacement.
Confirm W11371714 through the complete-model parts diagram and compare its connector and mounting features. The objective is to restore normal locking and release under the washer's intended sequence, not merely to get the lid open once.
Product reference

Compare the W11371714 listing and product photographs with the complete appliance model before ordering. A symptom or similar appearance alone does not establish compatibility.
Related reading
- W10869789 to W11371714: Verify the Latch Reference
- W11371714 Lid Lock or Striker: Identify the Damaged Piece
References and application limits
Catalog relationships and general operating guidance were checked on October 28, 2026. The linked manufacturer guidance applies to the platforms it describes; use your complete model’s manual and parts diagram for the repair. Reference listings for genuine parts do not establish the manufacturer or certification of this store’s replacement.