W11371714 Lid Lock or Striker: Identify the Damaged Piece
The lid striker and W11371714 lock assembly work together, but they are not the same part. Before ordering a latch for a lid that will not close or register as closed, identify which physical piece is damaged.
Look at the closing path
With the washer safely stopped and power disconnected, inspect accessible lid hardware without forcing anything. The striker approaches the latch as the lid closes. Note a broken projection, a loose mounting area, clothing trapped at the closing edge or a visibly distorted opening.
Do not insert tools into the lock or simulate a closed lid with a loose object. An improvised test can damage the mechanism and defeat the washer's safety function.
Use a two-photo comparison
Take one photograph of the lid-mounted piece and another of the receiving area. Include enough surrounding context to show alignment. A close-up of the latch alone can miss a broken hinge or lid mounting point that changes the closing path.
Find the relevant pieces separately in the complete-model diagram. A store's photograph of W11371714 should not be assumed to include the striker unless the contents explicitly say so.
Decide the repair scope
Visible damage establishes a reason to inspect that component; it does not rule out other faults. If the mechanical path appears sound but the washer reports a lock problem, the lock, wiring and control may require model-specific diagnosis.
Give support the full model and both photographs. Order only the identified parts and avoid a latch replacement justified solely by the phrase “lid won't lock.” Keep the lid safety system intact throughout the repair.
Product reference
Compare the W11371714 listing and product photographs with the complete appliance model before ordering. A symptom or similar appearance alone does not establish compatibility.
Related reading
- W10869789 to W11371714: Verify the Latch Reference
- Lid Locked After Power Loss: Before Replacing W11371714
References and application limits
Catalog relationships and general operating guidance were checked on October 28, 2026. The linked manufacturer guidance applies to the platforms it describes; use your complete model’s manual and parts diagram for the repair. Reference listings for genuine parts do not establish the manufacturer or certification of this store’s replacement.