Terms of Use – TSIGUOQURU

Terms of Use

Effective Date: July 12, 2026
Last Updated: July 12, 2026

Welcome to TSIGUOQURU (operated via www.tsigq.com, referred to as “us,” “we,” or “our”). These Terms of Use govern your access to and use of our website, as well as the purchase of any home appliance replacement parts, tools, or related services (collectively, the “Site”).

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING THIS SITE, CREATING AN ACCOUNT, OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND ALL INCORPORATED POLICIES. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THE SITE IMMEDIATELY.

1. Account Setup and Registration

You may purchase products as a guest or by registering an account (including applying for a B2B Pro Network account).

  • You are responsible for providing accurate, current, and complete information during registration or checkout.
  • You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms or contain fraudulent information.

2. Orders, Cancellations, and Service Restrictions

  • Order Processing: Your payment method will be charged at the time your order is placed.
  • Cancellations: If an order or item is canceled prior to shipment, a refund will be issued to your original payment method. Refunds are typically processed within seven (7) to ten (10) business days.
  • Refusal of Service: We reserve the right to cancel orders, restrict site access, or terminate accounts at our sole discretion. Reasons include, but are not limited to: suspected fraud, abusive or threatening conduct toward our staff, unauthorized data mining, or illegal site usage.

3. Pricing Errors and Product Availability

  • Prices, product specifications, and availability are subject to change without notice.
  • While we strive for complete accuracy, errors in pricing or technical details may occasionally occur.
  • In the event of a pricing or typographical error, TSIGUOQURU reserves the right to cancel any affected orders, even if the order has been confirmed and your payment method charged. If your payment method has already been charged, we will promptly issue a full credit or refund to your original payment method.

4. DIY Appliance Repair & Technical Disclaimer (CRITICAL)

Our Site may offer technical guides, repair tips, diagrams, or instructional content (“Technical Materials”) at no cost for informational purposes only.

  • High-Risk Warning: Home appliance repair involves significant risks, including electrical shock, personal injury, property damage, fire, flooding, or death.
  • Professional Recommendation: WE STRONGLY RECOMMEND THAT ALL APPLIANCE REPAIRS BE PERFORMED BY A LICENSED, QUALIFIED PROFESSIONAL.
  • Assumption of Risk: If you choose to perform DIY (Do-It-Yourself) repairs using our parts or Technical Materials, YOU ASSUME ALL RISKS. TSIGUOQURU is not liable for any direct, indirect, incidental, or consequential damages, personal injury, or property damage resulting from DIY installation or reliance on Technical Materials provided on this Site.

5. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN OUR SPECIFIC RETURN & WARRANTY POLICY, ALL PARTS, PRODUCTS, AND SERVICES ON THIS SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TSIGUOQURU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TSIGUOQURU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR PROPERTY DAMAGE) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS SITE, PURCHASES, OR PRODUCTS.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR YOUR PURCHASES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

7. Intellectual Property

All content on this Site—including logos, trademarks (TSIGUOQURU), text, graphics, images, product photography, and software—is the property of TSIGUOQURU or its content suppliers and is protected by applicable intellectual property laws. Unauthorized copying, distribution, or reproduction is strictly prohibited.

8. Dispute Resolution & Waiver of Class Action / Jury Trial

  • Informal Resolution: In the event of any dispute, controversy, or claim, you agree to contact us first at support@tsigq.com to attempt to resolve the matter informally in good faith.
  • Class Action & Jury Trial Waiver: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND TSIGUOQURU AGREE THAT ALL DISPUTES MUST BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR JURY TRIAL.

9. Incorporation of Policies & Changes to Terms

  • Incorporated Policies: Your use of the Site is also governed by our Privacy Policy, Shipping Policy, and Return & Warranty Policy.
  • Modifications: We reserve the right to update or modify these Terms of Use at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

10. Contact Us

If you have any questions regarding these Terms of Use, please contact us: